Praful Kothari - I had toilet flush problem, I also needed a toilet seat change and Hive thermostat and Hive receiver installed. Thomasz the engineer had all the knowledge and expertise to deal with all the work. He made sure that I as a customer was very happy with the service. He was always smiling and ensuring that the work got completed before he left. We are very happy with the service provided and would not hesitate to call them again for any repair.